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Choose your categories

A completed entry will include:
1. Entry form
2. 150 word company profile 
3. 1000 word submission
4. Company logo
5. UK office address and contact details

READ MORE ON HOW TO ENTER
ENTRY FORM

2019 WINNERS & SHORTLISTED

LENDER CATEGORIES

1. New-Build Mortgage Lender of the Year
While increasing numbers of new-build houses and flats are nearing completion in London and across the UK, we reward the firm that offers the most appealing deals to customers, with fair fees, clear examples of surveyor valuations and diversity and choice in their overall offering range. Enter here
2019 winner: Barclays

2. First-time Buyer Mortgage Lender of the Year
With all the options available today, finding the best mortgage lender can be a frustrating and time consuming experience. Going through the offers of multiple banks, mortgage brokers, or online lenders as a first time home buyer can prove to be a real challenge. We reward the firm offering the best advice, products and rates and one which has received glowing reports from customers. Enter here
2019 winner: Bank of Ireland

3. Specialist Lender of the Year
This firm should display healthy loan books with strong financial results whether it be in the buy-to-let, self-employed or help to buy equity loan space. We look for the firm that has revolutionised its offerings to meet customer needs. Enter here
2019 winner: Vida Homeloans

4. Remortgage Lender of the Year 
Remortgaging can become particularly important if the individual has come to the end of a fixed-rate period, or a discounted deal has come to an end. The Remortgage Lender of the Year award goes to the firm that has displayed clear evidence of reducing loan-to-values to get better rates, improving interest rates through remortgaging, remortgaging for flexibility and remortgaging to consolidate debt. Enter here

5. Large Loans Mortgage Lender of the Year 
This firm will look to facilitate the residential and commercial borrowing requirements of high net worth individuals, particularly those looking to borrow more than £500,000. Enter here
2019 winner: Investec Private Bank

6. Second Charge Mortgage Lender of the Year
Second charge mortgage lenders are used to raise extra money, instead of remortgaging or taking out a personal loan. The firm winning this category will offer the best rates in the market and display high levels of product innovation, lending and customer service. Enter here

7. Small to Medium Enterprise Mortgage Lender of the Year
We reward those lenders who have displayed evidence of high outperformance and customer satisfaction providing mortgages for those firms with less than 250 employees; and has either an annual turnover not exceeding £40m or an annual balance-sheet total not exceeding £34m. Enter here

8. Large Enterprise Mortgage Lender of the Year
We reward those lenders who have displayed evidence of high outperformance and customer satisfaction providing mortgages for those firms with more than 250 employees; and has either an annual turnover exceeding £40m or an annual balance-sheet total exceeding £34m. Enter here

9. Shared Ownership Mortgage Lender of the Year
Shared Ownership offers the individual the chance to buy a share of their home and pay rent on the remaining share. We reward the firm with the highest level of expertise in this area, helping clients to get on the housing ladder. Enter here

10. Later Life Lender of the Year
This category is for mainstream and ER lenders rewarding the firm that has displayed strong business performance over the last year, strong degrees of innovation and client satisfaction. Enter here
2019 winner: more 2 life

11. Bank Mortgage Provider of the Year
This category recognises the bank that can help provide the mortgage that best suits their clients’ needs, offers a range of mortgage products with exceptional customer service and has delivered competitive rates. Enter here
2019 winner: Bank of Ireland

12. Overall Mortgage Lender of the Year
With the UK mortgage market growing ever more competitive and more closely regulated, lenders now have to work harder than ever to win business. It is now harder than ever for lenders to stay ahead of the game. We reward those lenders who have displayed evidence of high outperformance and customer satisfaction. Enter here

BROKER CATEGORIES

13. Small Broker of the Year
This award is to recognise the best small broker firm with less than ten mortgage advisers that can display examples of excellence in the mortgage space. Enter here
2019 winner: Mortgage Advice Bureau Crawley

14. Specialist Broker of the Year
This category is for firms providing specialist advice to mortgage intermediaries or clients on specialist cases. Enter here
2019 winner: Connect Mortgages

15. Best Buy-to-Let Broker of the Year - NEW FOR 2020
This category recognises the broker in the buy-to-let market that has acheived fantastic customer service over the past year, strong performance, quality advice with clear evidence demonstrating this. Enter here

16. Equity Release Broker of the Year
This award recognises the firm's dedication to customer service and its quality of advice over the last year with clear evidence demonstrating this. Enter here
2019 winner: Age Partnership

17. Best Broker for Short-Term Lending
The award is for the firm that can prove over the last 12 months they have excelled in their short-term lending operations through all aspects of the business. Enter here
2019 winner: SPF Private Clients

18. Later Life Broker of the Year
This category reward the adviser that can display how it has played a major part in offering advice around decisions and lending solutions to its customers, so they can get the most out of later life. Enter here

19. Best New Homes Broker of the Year - NEW FOR 2020
This category rewards the broker that has excelled in the new homes space with strong customer service and performance over the year. Enter here

20. Best Secured Loans Broker
This award rewards the broker that can prove over the past year that are expanding and showing improvement in their secured loans operations, both from a sales and customer service point of view. Enter here
2019 winner: Loan.co.uk

21. Overall Broker of the Year
The overall broker of the year award recognises the firm that has excelled in all areas, through performance, innovation and customer service. This includes online brokers. Enter here
2019 winner: Key Solution Mortgages

INDUSTRY AWARDS

22. Building Society of the Year
The Building Society of the Year award recognises the building society which has proved itself ahead of its peers when it comes to product provision and customer service and has demonstrated a true understanding of the needs of the consumer. Enter here
2019 winner: The Cambridge Building Society

23. Best Newcomer in the Mortgage Space
This award is presented to the lender/broker which has entered the market in the past year and has firmly cemented its place in the mortgage space through high levels of customer satisfaction. Enter here

24. Best Innovation in the Mortgage Space
This category rewards those brokers, lenders or tech providers that have displayed the highest degree of innovation within the mortgage space whether it be in the product space, or technology within companies. Enter here
2019 winner: Knowledge Bank

25. Mortgage Surveyor of the Year
This award is given to the firm that has delivered a consistently high quality offering, accurate reports and quick and efficient service in the past 12 months. Enter here
2019 winner: Gateway Surveyors

26. Mortgage Conveyancer of the Year
This category rewards those individual conveyancing firms and large panel managers who have provided the most consistently good service in the past 12 months. Enter here
2019 winner: SortRefer

27. Mortgage Technology Provider of the Year
This category rewards the mortgage technology provider that can display high levels of technological use to simplify the process of mortgage applications. Enter here
2019 winner: Twenty7Tec

28. Mortgage Lender Customer Service of the Year
Customer service is key to keep business flowing and to maintain relationships. For potentially such a complicated area of the financial services space, messages to clients have to be simple and clear. For that reason, we reward the mortgage lender that can show examples of all this work. Enter here
2019 winner: Masthaven

29. Help to Buy ISA Firm of the Year
It is becoming increasingly difficult for first time buyers to save towards a property purchase in the current financial environment. We reward the firm offering the best customer satisfaction, innovation and rates to help their clients get on the housing ladder. Enter here

30. Best Comparison Site for Mortgages
Mortgage rates are changing all the time as economic volatility permeates the financial environment and the threat of Brexit. We recognise the website that can highlight consistently high levels of usage in the past 12 months, ease of use and the range of mortgages available. Enter here

31. Best Life Assurance Product
This category is designed to look at the best products that protect mortgage borrowers from unexpected events. This will look at pure Life products, as well as Life/Critical Illness cover, and with an emphasis on policies designed to pay off a mortgage in full in the event of an unforseen event. Quality of cover, speed and ease of taking the policy, and presentation/marketing to the customer are key. Cost will be seen as only a secondary consideration, given the importance of this cover for policy holders. Enter here
2019 winner: VitalityLife

32. Best Mortgage Club of the Year
The best mortgage club of the year award rewards the mortgage club which has provided the best overall proposition to brokers and DA firms over the past 12 months. Enter here
2019 winner: TMA
2019 highly commended: Legal & General Mortgage Club

33. Diversity Initiative of the Year - NEW FOR 2020
This award recognises the mortgage firm that has implemented or enhanced a diversity concept in its business over the last year for the greater good of the firm and its employees. Enter here

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