75% of advisers say robo-advice can close advice gap

A majority of advisers (75%) are becoming increasingly convinced that robo-advice can help close the advice gap, exclusive research from Prudential has revealed.

Prudential has been tracking advisers’ attitude towards robo-advice since 2016 and, since then, the percentage of advisers that feel robo-advice can contribute towards closing the advice gap has rocketed from 17%.

The firm’s 2018 Adviser Barometer found that nearly half (49%) of firms intend to offer robo solutions alongside traditional services within the next year, with about 56% of advisory firms believing robo-advice can help grow their business.

The barometer in 2017 illustrated that 41% of advisers planned to launch robo solutions, whereas that figure has now climbed to 48.5%. Furthermore, 55.5% of advisers claim that robo-advice will actually help their business grow, compared with 49% last year.

Commenting on the figures, Prudential business development manager Kirsty Anderson said: “The growing acceptance of the important role that robo-advice can play in tackling the advice gap and increasing business for adviser firms is striking.

“views are changing repaidly as advisers recognise how to adapt and integrate technology to complement the value of the bespoke advice they already offer. It is partly driven by making the best use of advisers’ time and expertise. They are increasingly dealing with a wide range of other important issues in addition to the main job of providing advice.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.


Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.