Merger of credit ratings firms could lower competition, CMA says

The Competition and Markets Authority’s (CMA) Phase 2 investigation has provisionally identified that Experian’s purchase of ClearScore is likely to result in less intense competition, which in turn could damage the continued development of digital products.

The CMA referred the proposed merger between the two credit scoring firms Experian and ClearScore for an in-depth Phase 2 investigation in July, following immediate concerns that the deal could have a detrimental impact on the services provided to consumers.

The firms hold the top spots as the UK’s largest credit checking firms, with Experian offering both free and paid-for credit checking services, while ClearScore, which entered the market in 2015, quickly became the market leading free credit checking tool. Both companies also offer their customers comparison tools to assess third party lenders, such as credit card providers and banks.

Currently, competition between the 2 firms is helping to drive quality and innovation in both free and paid-for credit checking services as they develop their products to vie for customers. By taking one of the firms out of the market, the CMA’s provisional finding is that the merger would substantially reduce the pressure to continue to develop innovative offers and to make other improvements in services.

Inquiry chair Roland Green said: “Our investigation has shown that this is a fast-paced and evolving market, and that both Experian and ClearScore are an important part of that.

“The provisional findings in our investigation show that Experian’s proposed takeover of ClearScore is likely to weaken competition in the sector and have a negative effect on the services offered to customers.”

The CMA has asked for views on these provisional findings, and requested that they be submitted by 19 December 2018, allowing them time to assess the evidence before making a final decision.

Commenting, Royal London personal finance specialist Becky O’Connor said: “Credit scoring agencies are the gatekeepers to financial well-being. People rely on their credit scores for major life events such as buying a home, through to being approved for a car loan or even something as fundamental as a bank account. So ensuring competition and innovation in this market is about much more than profit margins, it’s about making sure people can still access the financial services that they have come to depend on, at the best possible rates.”

The statutory deadline for the CMA’s final report is 11 March 2019.

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.


Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.