‘Time running out’ as over 100,000 households face having mortgage cut

Government plans to replace the benefits paid to help people pay their mortgage interest with repayable loans could cause real hardship according to a Freedom of Information reply obtained by Royal London.

The company is now calling on the government to delay the controversial changes until households have been given proper information about what is planned. Official figures show that around 124,000 households currently receive regular benefit help with their mortgage interest payments, including around 57,000 pensioners.

Letters and information booklets started to be sent out from last July. These are to be followed up by telephone calls so recipients can ask questions. This process is still ongoing with the DWP saying that “not all SMI claimants have been contacted as yet".

But DWP has now admitted that as at 22 January 2018 just 6,850 households had signed up for the new loan scheme. Those who do not agree to move over to the loan scheme will have their mortgage help terminated in April.

Royal London personal finance specialist Helen Morrissey said: “It is truly shocking that many thousands of low income families are yet to receive the information they need on the fact that their mortgage interest help could be switched off in just ten weeks’ time. If thousands of people fail to complete the process in time they could face real hardship and even potential repossession if they can no longer afford to meet their mortgage interest bills.

“The DWP should pause the implementation of this policy until it is confident that everyone has had full information about the changes and the time and support to make an informed decision.”

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