Affordability a ‘key query’ for mortgage brokers

Mortgage affordability was a key query among brokers at the end of 2022, according to analysis from PRIMIS Mortgage Network.

The mortgage network reported that its product desk helped appointed representative (AR) advisers with 7,642 queries in Q4 2022, a figure up from 1,576 from Q4 2021.

A large proportion of these queries related to affordability, PRIMIS stated, which included looking at financing options and ways to stretch income.

PRIMIS suggested this was a result of the cost of living crisis and higher mortgage rates in the aftermath of the government’s mini-Budget last September, but added that the end of the Help to Buy scheme may have also contributed to this trend, as first-time buyers explored their options for financing.

The PRIMIS product desk product desk also saw an increase in the number of queries relating to product transfers in Q4, particularly as those with fixed rate mortgage deals came to an end and were faced with higher rates.

Across 2022, the mortgage network’s product desk answered a total 31,342 queries.

“Q4’s impressive figures highlight the ongoing success of the product desk, as we remain committed to assisting brokers with a variety of mortgage queries,” said proposition director at PRIMIS, Vikki Jefferies.

“With the cost of living continuing to put pressures on affordability, along with high inflation levels, these statistics show that advisers have a vital role in providing valuable resources to clients, tailored to their individual financial circumstances.

“Brokers looking to stay abreast of new product and regulatory developments should look to mortgage networks, in order to gain access to all the options and support to meet their clients’ needs. We at PRIMIS look forward to continuing to provide our invaluable support to our intermediary partners throughout the duration of 2023.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


Perenna and the long-term fixed mortgage market
Content editor, Dan McGrath, spoke to head of product, proposition and distribution at Perenna, John Davison, to explore the long-term fixed mortgage market, the role that Perenna plays in this sector and the impact of the recent Autumn Budget

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.