Skipton Building Society for Intermediaries

Skipton came away from the 2020 Money Age awards with three titles under its belt including Building Society of the Year, First-time Buyer Mortgage Lender of the Year and Diversity Initiative of the Year. Part of that success could be attributed to what underpins their ‘Making Things Easier for You’ initiative.

Making Things Easier for You
Skipton is committed to Making Things Easier for You, starting with a list of practical benefits inspired by brokers.

Underwriting
• You can rely on our common sense, straightforward approach to lending.
• You can talk to our underwriting team if you need to.
• We’ll aim to review any extra documents requested at initial underwrite within 24 hours.

People
• You’ll be supported by a network of dedicated BDMs.
• We combine technology with the human touch, to make our mortgage process more efficient
for you.
• You’ll receive clear, timely communications.

Service
• You can reach us on web chat for case updates and new enquiries.
• Your feedback helps us to make our service work better for you.
• Get in touch your way – by phone, email, web chat, video call or Twitter.

Making Things Easier for You underpins the ways Skipton supports intermediaries. And the initiatives that contributed to its award success included ways to help self-employed contractors and first-time buyers, shared ownership and ways to make its service more accessible.

Building Society of the Year
Skipton’s product range has been designed to give clients more choice when it comes to shared ownership. Clients could get up to 85% LTV on shared ownership mortgages for new build houses and flats with Skipton. There’s also an increased procuration fee of 0.45% for all new shared ownership business, in recognition of the extra work that goes into submitting those applications.

Self-employed is a growing segment and Skipton’s criteria has allowed it to help more clients. Download Skipton’s guide to see how it could help you.

First-time Buyer Mortgage Lender of the Year
Skipton offers a range of products for first-time buyers, which you can see here. They also offer a Help to Buy product range and accepts gifted deposits.

Extra flexibility is another feature designed to help first-time buyers, with a 9+3-month time limit on mortgage offers for new build flat and house applications, along with simplified lending criteria for non-standard flats. See Skipton’s A-Z of lending criteria here.

An online DIP uses a soft credit search – the hard credit search only occurs at full mortgage application stage. Download Skipton’s first-time buyer guides here for England, Wales and Scotland.

The judges were impressed with “Skipton’s flexibility and affordability around products, as well its innovative educational work.”.
MoneyAge

Diversity Initiative of the Year
Skipton has partnered with SignVideo to help improve its service to customers who use British Sign Language (BSL) to communicate (there are currently 151,000 users of BSL in the UK). SignVideo is an instant on-demand service, which cuts out the wait time for appointments because translation is immediate and doesn’t have to be booked in advance. It’s available on tablets, smartphones and computers.

Contact Skipton Building Society for Intermediaries
Call 0345 601 6683 - lines are open 8:30am to 6pm Monday to Thursday and 8:30am to 5:30pm on Friday. You can also use Web Chat during these hours and on Saturday from 9am to 12pm. Alternatively, you can talk to your nearest Business Development Manager.

Skipton Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 153706, for accepting deposits, advising on and arranging mortgages and providing Restricted financial advice. Principal Office, The Bailey, Skipton,
North Yorkshire, BD23 1DN.

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