Broker study acknowledges conveyancers are ‘vital’ to industry

More than nine in every 10 mortgage brokers would say that conveyancers are “a vital part of the property transaction process”, new research from Groundsure has found.

The environmental analytics business found that 6% of brokers disagreed with the statement, while the remainder were unsure.

Groundsure suggested that amid the pandemic property boom, the performance of conveyancers became a frequent complaint of brokers looking to undertake business in a rampant housing market.

However, the firm’s research, which polled 250 mortgage brokers, showed that the majority (54%) of mortgage professionals now admit that conveyancers had a tough time in 2022. Groundsure also revealed that 47% of the brokers surveyed acknowledged that extra responsibility is now being put on conveyancers to check more things in the property transaction.

While approximately a third (32%) do not think more responsibility has been put on conveyancers, 22% of respondent brokers said they weren’t sure.

“Conveyancers continue to work tirelessly for their clients, undertaking greater responsibilities on behalf of lenders – all the while facing attacks in the media,” commented Groundsure chief operating officer, Malcolm Smith.

“It’s nice that other branches of the property industry are capable of looking back at 2022 and releasing that conveyancers might not have deserved the monstering they received. Far from the villains of the piece, we should be celebrating the conveyancers as property superheroes.”

However, the polling demonstrated that brokers were only sympathetic to conveyancers up to a point. When asked whether they felt sorry for the individual conveyancers tackling large workloads in the pandemic mortgage boom, approximately two in every five of the mortgage professionals (39%) said they did not.

Furthermore, while 22% of respondents said the conveyancing industry was unfairly maligned by the mortgage industry press during the pandemic, 53% did not agree with this statement.

“Our polling suggests some residual friction in the industry, left over from the febrile days of the pandemic property boom,” added Smith. “That’s a shame as conveyancers were tackling huge volumes of cases at the time, and deserved some sympathy from their fellow mortgage professionals.

“It's clear that the different parties across the transaction need to understand each others' pressures and especially the degree of scrutiny and due diligence that conveyancers have to sign off. We are playing our part to make this easier on environmental and climate risks as each party increasingly focuses on this as new guidance emerges.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


Perenna and the long-term fixed mortgage market
Content editor, Dan McGrath, spoke to head of product, proposition and distribution at Perenna, John Davison, to explore the long-term fixed mortgage market, the role that Perenna plays in this sector and the impact of the recent Autumn Budget

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.