InterBay has partnered with VAS Panel to help speed up applications across its commercial and semi-commercial applications.

VAS Panel will keep brokers updated on the progress of their valuation instructions and provide them with the valuation report to allow time to address any outstanding concerns quickly.

InterBay, which is part of specialist lender OSB Group, said it was looking to enhance its valuation offering, achieve business efficiencies and also support a smoother customer experience.

The firm said is partnership with VAS Panel will now enable brokers to have control on their cases and to have faster transaction times, freeing InterBay to focus on progressing cases to completion faster. The move also allows InterBay to leverage their broader valuation panel to provide greater choice for brokers.

InterBay confirmed that the OSB Group Real Estate team will work closely with VAS Panel to ensure continued report quality as well as adhere to service level agreements and processes.

Head of specialist finance at InterBay, Emily Hollands, commented: “Following feedback from brokers, we’re delighted to team up with VAS Panel which will help streamline the valuation part of our process. This partnership allows brokers to instruct their own valuations and access live updates on their case which we know will be a timesaver and provides intermediaries with increased autonomy for their cases.

Chief commercial officer and co-founder of VAS Panel, Stephen Todd, added: “We are thrilled to be joining up with InterBay to assist them and their intermediary partners with their valuations process, all of whom will reap the benefits of a quicker, more seamless customer journey.

“Our service is designed to make the valuation process as quick, easy and seamless as possible with our exceptional team and market leading software combining to deliver valuation reports that are right first-time across commercial or semi-commercial cases.”

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