more2life reveals reasons for equity release rejection

Flat roofs, commercial property and clutter are barriers to acceptance when it comes to applying for equity release, according to findings from more2life.

Research by the equity release lender has highlighted that while criteria varies between funders, homes with flat roofs that take up more than 25% of the property, those close to commercial property or filled with clutter that makes a valuation difficult are less likely to be accepted.

While just 8% of cases are rejected across the equity release market, more2life tracked the reasons that cases are declined to help advisers better manage clients’ expectations.  

Other reasons for rejection included flood risk, types of cavity insulation that are non-standard and may cause resale issues in the future, as well as structural issues raised by the surveyor that could mean resale is not possible or the property is not safe.

“While the vast majority of cases move from offer to completion smoothly, some issues with properties that will impact the final resale value mean that they are more likely to be declined,” commented more2life CEO, Dave Harris.

“It is vital that advisers know that properties with large flat roofs near commercial premises with foam insulation may struggle to be accepted so they can manage their clients’ expectations.”

more2life’s research also claimed that excessive clutter can make it extremely difficult for a surveyor to ascertain the integrity of a structure and may impact the resale value. The adviser highlighted that prior to the pandemic this issue may have been less prevalent, as it might have been noticed during the face-to-face advice process and explained to customers.

“With the pandemic restrictions and more advice than ever before being provided remotely, it has become far harder for advisers to pick up on details such as clutter or notice that something is not quite right with a structure,” Harris added.

“An in-depth and wide ranging discussion as part of the advice process can help – especially if any concerns are shared with the client and the lender.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


Perenna and the long-term fixed mortgage market
Content editor, Dan McGrath, spoke to head of product, proposition and distribution at Perenna, John Davison, to explore the long-term fixed mortgage market, the role that Perenna plays in this sector and the impact of the recent Autumn Budget

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.

NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.