Mortgage Industry Mental Health Charter creates new steering group

The Mortgage Industry Mental Health Charter (MIMHC) has created a new steering group to oversee the charter’s ongoing development and to work alongside the co-founders to evolve the mental wellbeing support being offered.

Chaired by head of national accounts at Virgin Money, Matthew Martin, the steering group is composed of a cross section of signatories which include representation from mortgage broker firms, challenger banks, regional building societies and mortgage networks.

The group’s members include head of national accounts at Kensington Mortgages, Eloise Hall, business principal at Mortgage Advice Bureau, Andew Milnes, principal at Sterling Southgate, Jonathan Southgate, director of Mortgages at Connect Mortgages, Jane Benjamin, director at Master Private Finance, Aaron Noone, national sales manager at LV Insurance, Hannah Walker, and product coordinator at Hinckley and Rugby Building Society, Georgina Betteridge.

This group intends to meet quarterly to oversee the charter’s development.

Chairperson, Matthew Martin commented: “I feel privileged to lead the conversation and develop the ongoing support MIMHC can offer. Negative mental health does not discriminate, and our sector undoubtedly sees more individuals affected than most.

“Arranging a mortgage is extremely satisfying when all goes well but over the last few years there have been a number of challenges. Recent survey results suggest this has affected sleep patterns and extended working hours for those operating in our sector. The signatory steering group hopes to continue the excellent work of the co-founders and generate meaningful actions so that MIMHC is recognised as the ‘go to’ place for individuals or companies seeking mental health and well-being support.”

The MIMHC is a not-for-profit organisation, created to raise awareness of employees’ mental health and support the industry in taking positive action. It is made up of seven co-founding firms as well almost 80 signatory companies across the mortgage industry.

One of the co-founders was Brightstar Group, and the firm’s chief operating officer, William Lloyd-Hayward, added: “The MIMHC co-founders have been humbled by the enthusiasm new signatories have demonstrated when pledging support and many have shown a desire get more deeply involved.

“Creating the signatory steering group is therefore a logical progression for us and I am extremely excited to see what further ideas and actions are generated from the group.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


The UK housing market in 2024
The performance of the UK housing market in 2024 has largely exceeded many people's expectations, although challenges remain for first-time buyers due to house prices increasing and a testing rental market for many. Regional disparities, such as the North-South divide, also continue to influence housing accessibility and affordability for many buyers in pockets of the country.

Intergenerational lending
MoneyAge News Editor, Michael Griffiths, hosts Family Building Society BDMs, Amar Mashru and Arif Kara, to discuss intergenerational lending and explore ways that buyers can use family income to help increase their borrowing capacity when applying for a mortgage

Helping landlords make their cash work harder
MoneyAge Editor, Adam Cadle, talks to Family Building Society BDMs, Arif Kara and Nathan Waller, about the resilient BTL market, the wide variety of landlords that Family Building Society caters for, and how niche products like an Offset mortgage can help improve cashflow.