Target Group has announced a new partnership with software provider, Provenir, to help power its mortgage originations platform, Mortgage Hub.

The move will bring Provenir’s unified decisioning platform to Mortgage Hub to provide automated end-to-end decision-making throughout the customer lifecycle.

Integrating Provenir’s platform is the latest example of Mortgage Hub helping to transform the originations process. The modular platform uses behavioural science and ongoing consultation with key parties to help mitigate the key frustrations faced during the mortgage process and deliver an improved experience for all.

Through the move, Target Group said it is aiming to support the risk strategy of lenders using the Mortgage Hub platform, to enable them to make informed decisions quickly and easily. With data-driven decision making, Mortgage Hub can reduce the time between application and offer, providing a decision in principle (DIP) in just 20 seconds.

“In today’s climate, it has never been so important for lenders to be able to make informed decisions, and for the good of the entire mortgage process, to make those decisions quickly,” sales and growth lead at Target Group, Melanie Spencer, said.

“Having Provenir behind the scenes of Mortgage Hub to help power decision making certainly helps to achieve this, all the while improving the experience for customers, brokers and all parties in the mortgage journey.”

Vice president sales Europe at Provenir, Mark Collingwood, added: “Provenir is very proud to partner with Target and Mortgage Hub, supporting the continued digitalisation of the mortgage process with intelligent decisioning.

“This integration allows institutions to power decisioning innovation across the full customer lifecycle for operational efficiency and improved customer experience. This is a shared ethos between Provenir and Target, and the driving force behind both our platforms.”

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