Cashless payments to come under review

With the use of cash declining and digital payments increasing, a new independent review has been set up to look at the impact on consumers over the next 5 to 15 years and examine future needs.

The review will be chaired by Natalie Ceeney, former hard of the Financial Ombudsman Service, stating that there was a need to make sure no-one was left behind.

“The rise of contactless and digital payments has changed the relationship between cash and consumers,” Ceeney said to the BBC.

“Many people in the UK have already made a shift to paying for most things digitally, but at the same time, there are between two and three million people across the UK who are entirely reliant on cash.”

The review will be funded by Link, Britain’s largest network or cash machines, but is independent from it. Link will spend the following six months gathering information.

The cash machine network said consumer groups, community representatives, small businesses, the industry and general public will all be able to contribute their views.

In June, it was revealed that debit card payments had overtaken cash use for the first time, with contactless technology paving the way and grasping a firm hold on day-to-day spending.

In 2017, a total of 13.2 billion debit card payments were made, a 14% increase compared to 2016, according to data from UK Finance. However, the use of cash and coin dropped by 15%, with 13.1 billion cash payments made.

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


The UK housing market in 2024
The performance of the UK housing market in 2024 has largely exceeded many people's expectations, although challenges remain for first-time buyers due to house prices increasing and a testing rental market for many. Regional disparities, such as the North-South divide, also continue to influence housing accessibility and affordability for many buyers in pockets of the country.

Intergenerational lending
MoneyAge News Editor, Michael Griffiths, hosts Family Building Society BDMs, Amar Mashru and Arif Kara, to discuss intergenerational lending and explore ways that buyers can use family income to help increase their borrowing capacity when applying for a mortgage

Helping landlords make their cash work harder
MoneyAge Editor, Adam Cadle, talks to Family Building Society BDMs, Arif Kara and Nathan Waller, about the resilient BTL market, the wide variety of landlords that Family Building Society caters for, and how niche products like an Offset mortgage can help improve cashflow.