Hinckley & Rugby Building Society has partnered with property technology firm, PEXA, to launch a new remortgage service.

Through the partnership, Hinckley & Rugby borrowers will now be able to access the fee assisted remortgage service, provided by PEXA’s conveyancing firm, Optima Legal.

The fee-assisted remortgage service provides borrowers with an online case tracking portal, allowing them to keep in touch with progress on their case.

The service is available for brokers’ clients exclusively through PMS Mortgage Club and Sesame Network.

Head of sales and distribution at Hinckley & Rugby, Laura Sneddon, said: "Across the society we are passionate about delivering the smoothest possible journey for our mortgage customers. Integrating the right technology can help us do that, and I’m certain that brokers will welcome our new partnership with PEXA which will deliver a faster and more transparent experience for their customers.

"Hinckley & Rugby will always look to work with forward-thinking businesses who can help us to provide the best levels of service, speed and transparency to brokers and borrowers alike."

UK chief executive officer at PEXA, Joe Pepper, added: "Our goal is simple - to make the remortgage experience as low-friction as possible for lenders, borrowers and brokers alike, and we are pioneering new products and technology to make that a reality.

"Our new fee assisted service through Optima Legal will bring better connectivity between parties as the process is increasingly integrated through the use of PEXA’s APIs. This streamlines and speeds up the process, delivering more efficient and effective case management, and crucially, improves the customer experience.

"Hinckley & Rugby has a track record of embracing innovation, and so it is a pleasure to deepen our partnership to showcase the benefits of digitisation."

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