New HSBC personal banking head appointed in senior management shake-up

Barry O’Byrne has been appointed as the new chief executive officer (CEO) for global wealth and personal banking (WPB) at HSBC Holdings, replacing Nuno Matos, who is stepping down from the role after nine years.

O’Byrne, who is currently CEO of the firm’s global commercial banking sector, will step into the role in October, and will continue to be based in Hong Kong, with a successor being announced in "due course".

The announcement comes as HSBC made several new senior management appointments as it looks to position the group for its "next phase of development and growth".

The group’s current company secretary and chief governance officer, Aileen Taylor, has been appointed as chief human resources and governance officer. She brings over 20 years’ experience in advising boards and executives in delivering strategy, simplification and transformation.

She will replace HSBC’s group chief human resources officer, Elaine Arden, who is stepping down after seven years in the role.

HSBC’s group chief operating officer (GCOO), John Hinshaw, has decided to leave the group to pursue new opportunities, after joining the bank in 2019. His role has been reviewed by the bank’s CEO designate, Georges Elhedery, and the role’s responsibilities will be split between the elevated and expanded role of group chief information officer (GCIO) and the newly defined role of GCOO.

Stuart Riley has been appointed to the GCIO role, where he will assume responsibility for data and innovation.

Suzy White, who is currently the CEO for global banking and markets for HSBC Holdings, has been appointed as GCOO on an interim basis whilst a formal recruitment process is carried out. She brings over 25 years of experience to the role.

Group CEO designate, Georges Elhedery, said: "I am really looking forward to working with O’Byrne, Taylor, Riley and White, as we pursue the next phase of our growth. It has been a pleasure working with Matos, Arden and Hinshaw. I wish them every success in the future."



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