Newcastle for Intermediaries launches new digital mortgage platform

Newcastle for Intermediaries has launched a new mortgage platform for its broker partners, as it looks to invest more in technology.

The launch of the platform, which was built by Newcastle Strategic Solutions, comes after the firm announced its new broker website and brand refresh earlier this year.

The solution has been developed in collaboration with brokers across the UK and is designed to make the mortgage application journey "easier, quicker and more efficient" for brokers to do business, according to the lender.

Newcastle for Intermediaries suggested that brokers will be able to experience a more "streamlined" process from decision in principle to full mortgage application, "effortless" document upload, as well as case progress tracking. Brokers will also have the ability to edit existing applications without the need to clone or duplicate work.

To support expectations under Consumer Duty, the platform also offers the ability to capture additional support requirements for vulnerable customers.

Chief consumer officer at Newcastle Building Society, Michael Conville, said: "Built in the spirit of true collaboration and partnership with our trusted broker community, our new mortgage platform completely transforms the current application journey.

"Following the recent launch of our new website, this is another landmark step in demonstrating our commitment to developing technology-based solutions that truly benefit our intermediary partners. Simplifying the way brokers do business with us will always be a key priority, allowing us to help free up their valuable time so they can do more of what matters most – supporting clients."



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