Sikoia has launched a strategic partnership with Tandem Bank to automate its income verification and document handling processes.

The fintech’s platform simplifies onboarding by consolidating critical customer data, generating actionable insights and automating essential tasks.

Sikoia's platform automates key verification checks using AI and traditional data extraction methods, including income, employer, affordability assessments from customer-submitted documents and other data sources.

Income verification, which Sikoia has described as a "critical component" of mortgage decision-making, is often performed manually across the industry, with tasks such as reviewing payslips taking lenders an average of 30 minutes per application.

Sikoia said that by using its AI-powered income and employer verification solution, the process can be completed "in seconds".

The firm also stated that the partnership will allow for Tandem to deliver "faster, more accurate results" to brokers while improving operational efficiency.

Founder and chief executive officer at Sikoia, Alexis Rog, said: "Our partnership with Tandem Bank marks a key milestone in transforming income verification and document processing for the mortgage industry. This collaboration aims to eliminate administrative burdens, ensure consistent and auditable decision-making, and ultimately enhance the customer experience.

"We are committed to driving success through collaboration and are excited to work with forward-thinking organisations like Tandem that embrace cutting-edge technology to improve efficiency and broker satisfaction."

Director of second charge sales and distribution in the mortgage division at Tandem, Nigel Brookes, added: "Tandem is starting the new year on a strong note, and our partnership with Sikoia underscores this commitment.

"By harnessing their AI-driven technology, we’re transforming a traditionally time-consuming process into a streamlined, efficient workflow—enabling faster and more accurate service for our customers. This partnership reflects our dedication to driving innovation and setting new benchmarks for efficiency and customer satisfaction for second charges."

---