Alpha Asset Finance has partnered with fintech provider Nivo to accelerate its application process and tackle rising fraud in the specialist finance sector.
The firm has launched a mobile app powered by Nivo’s technology which enables customers to complete biometric ID verification via their mobile device in minutes.
The system is integrated with Alpha’s ACE portal to make the application journey faster and safer for customers, brokers, suppliers and lenders.
Alpha works directly with customers and provides services to 15 appointed representatives and has become the first asset finance broker to fully onboard Nivo into its core systems, after launching the new fully branded app live within a month of the project’s inception.
Alpha managing director, Brad O’Hara, said: “We approached Nivo to form a partnership using Nivo’s tech and Alpha’s ACE platform to help in the fight against fraud within the asset finance industry and create a quick and efficient customer experience. We are proud to be the UK’s first asset finance broker to integrate core systems with Nivo as a standard working practice in the fight against fraud and this is just the beginning.
“We will be exploring other ways Nivo’s innovative technology can supercharge the way we do business with features such as secure instant messaging and secure document and data transfer with the Alpha branded app at the centre. Customers increasingly expect slick and intuitive mobile experiences and will deal with companies which make their experiences easier, faster and more secure.”
Nivo’s app-based solutions offer features including biometric ID verification and instant messaging technology which can be white-labelled or integrated into an existing mobile app.
The firm’s CDO and co-founder, Matthew Elliott, added: “Alpha have been brilliant to work with, placing a real focus on making customers’ lives easier and keeping them safe in the face of rising cybercrime.
“We were live within a month, with a branded mobile app and systems integration – that is incredibly fast – and we’re already working together on our exciting next developments and are particularly excited about the opportunity to share ID results with lenders to streamline that side of the process too.”
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