Consumer finance business volumes down 3% on last year

Volumes of business carried out in the consumer finance sector for the 10 months of 2023 to the end of October were 3% down compared to last year, new figures from the Finance & Leasing Association (FLA) have indicated.

This comes as October’s new business volumes were at a similar level when compared to the same month in 2022, totalling £9.6bn for the month.

Members of the FLA from the consumer finance sector include banks, credit card providers, store card providers, second charge mortgage lenders, personal loan and instalment credit providers, as well as motor finance providers.

The credit card and personal loans sectors together reported new business up by 2% compared with the same month last year, while the retail store and online credit sector reported a fall in new business of 4% over the same period.

Director of research and chief economist at the FLA, Geraldine Kilkelly, said: “October saw the consumer finance market represented by FLA members hold steady, with a continuation of trends in the individual sectors seen in much of 2023 so far.

“FLA’s latest research suggests that the value of new consumer credit in the UK is expected to grow by 2.3% in 2024, with the credit card market forecast to grow by 2.0% over that period.

The FLA also revealed that in the second charge mortgage space, business volumes totalled £122m in October, a fall of 15% on the same month last year.

Director of consumer and mortgage finance and inclusion at the FLA, Fiona Hoyle, said that recent trends in the second charge mortgage market reflect a strong performance last year that “has not been sustained during 2023”, as well as the subdued economic outlook.

“The distribution by purpose of loan in October showed that 61% of new agreements were for the consolidation of existing loans, 12% for home improvements, and a further 23% for both loan consolidation and home improvements,” Hoyle commented.

“As always, customers who are concerned about meeting payments should speak to their lender as soon as possible to find a solution.”



Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.


Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.