Darlington Building Society has announced a new partnership with LexisNexis Risk Solutions.

The society confirmed it will initially use the LexisNexis RiskNarrativeTM platform to deliver its financial crime prevention strategy and improve their existing online member portal experience and customer onboarding journeys.

Darlington revealed that it went to market for a technology solution to facilitate “low-friction” customer journeys, while maintaining the highest levels of compliance and risk mitigation.

The RiskNarrativeTM platform enables businesses to detect fraud and identify risk using a single API, and integrates into more than 50 third party data sources. RiskNarrative will allow Darlington to orchestrate document verification, PEP and sanctions monitoring, identity and address verification, risk ratings of applications, and deliver the ability to build and maintain internal watch lists.

Banking expert at LexisNexis Risk Solutions, Edward Vaughan, commented: “Darlington Building Society has shown their commitment to digital transformation by working with LexisNexis Risk Solutions. We look forward to helping them deliver a 21st century member experience.”

Chief operating officer for Darlington Building Society, Chris Hunter, said: The partnership with processes for our members. The rollout out of Digital ID&V, as part of the RiskNarrative implementation, is a step forward in simplifying customer account opening and reducing paper usage.”

The society’s chief risk officer, David Bews, added: “We are delighted to be partnering with LexisNexis Risk Solutions. Their platform will allow us to digitalise and streamline our onboarding journey for mortgage and savings applicants, while also allowing us to take control and future-proof our strategy in relation to financial crime prevention.

“The RiskNarrative solution allows us to react to fraud trends and amend our criteria as appropriate, so we can mitigate risk for the Society and our members now, and in the future.”

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