Darlington Building Society has announced it has chosen Iress’ mortgage processing software to support an improved digital mortgage experience for intermediaries.

The society is the first mid-tier regional society to select Iress’ Mortgage Sales & Originations software (MSO), as well as its Lender Connect offering, which will both be implemented for the Darlington Intermediaries brand in 2020.

The software includes open API technology and the society suggested it will significantly improve Darlington’s efficiency and user experience, making the application process ‘seamless’ for intermediaries.

Darlington Building Society CEO, Andrew Craddock, commented: “As part of the drive to maximise our specialists’ time, we will be able to automate administrative tasks, so our people are able to focus even more on member and intermediary needs.

“We are very excited to be working in partnership with Iress. Its software will allow us to continue our journey of improvement and change how we work.

“MSO and Lender Connect will enable us to offer a greater level of connectivity with the intermediary market, through a fully integrated capability from the broker sourcing and CRM portals, right through to our existing core banking platform.

“This will give us further efficiencies, removing any need for rekeying of information as an application progresses through the process.”

Iress, a technology company supplying software to the financial services industry, provides services for trading & market data, financial advice, investment management, mortgages, superannuation, life and pensions, as well as data intelligence. The firm’s software is used by more than 9,000 businesses and 500,000 users globally.

Iress executive general manager of lending, Paul Thornton, added: “Five of the top six building societies are already committed to MSO, along with TSB and Atom Bank. Darlington’s selection of the technology to power their digital transformation is evidence of an underlying design that works for a wide range of lenders.

“We’re delighted MSO has been chosen as Darlington’s mortgage processing software as it demonstrates the technology is suitable for lenders of all shapes and sizes, by providing them with access to best-in-class functionality and APIs.”

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