Hampshire Trust Bank (HTB) has announced a new partnership with Ping Identity to provide intelligent access for its customers and brokers.

Ping Identity’s addition will enable secure access to HTB’s products and services through multi-factor authentication, and HTB added that the partnership forms part of the bank’s wider strategy to improve its customer and broker experience by combining credentials across all platforms.

“This is another great example of HTB delivering best in breed technology and innovation that makes better banking a reality for our customers and brokers,” HTB CIO, Russ Fitzgerald, said.

“We are constantly evolving our digital proposition in line with what the best in the marketplace can offer. We chose Ping Identity as it provides a range of services that will underpin our significant growth plans over the next few years.”

Ping Identity’s platform will deliver 24/7 monitoring, optimisation and extended security outside of HTB operating hours, and the bank added that the software, which will help to provide a seamless user experience, will be rolled out across services throughout 2020.

Ping Identity account manager, James Belcher, commented: “We are pleased to be working closely with HTB to deliver the Ping Intelligent Identity platform that is trusted by the majority of the CMA 9 along with major banks, building societies and financial service providers.

“Ping Identity helps to establish backend workflows that comply with the Open Banking Security Profile, while also eliminating the need to build the technology from the ground up.”

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