NatWest has announced it is to make its new customer attribute sharing service available to businesses as an embedded digital ID solution, following the signing of a deal with identity service provider, OneID.

The bank is rolling out the service across a wide range of use cases, including e-document signing and digital onboarding.

Powered by NatWest’s Bank of APIs, customer attribute sharing makes it easier and more safe and secure for customers to consent to businesses accessing bank-held data that will help speed up their online experiences – such as when signing up to new services or buying goods online.

The new service also lets customers digitally verify their details when buying age-restricted services. Customers can grant permission for businesses to be instantly notified when they update their details, such as their address, to help ensure their delivery details are kept up to date.

For businesses, customer attribute sharing can speed up and streamline the online experiences they offer their customers. It can also help reduce the risk of fraud by making it easier to verify that customers are who they claim to be.

Commenting on the new partnership, head of Bank of APIs at NatWest, Claire Melling, said: “We recognise that our customers are spending more time on digital platforms and so we’re focusing on embedding our services in our customers’ daily lives. Moreover, as a trusted institution, we have a key role to play in the emerging concept of digital identity.

“Our new customer attribute sharing service will provide our customers with a safe, secure and convenient way to verify their identity online, while enabling businesses to speed up and streamline customers’ online experiences. We’re excited that, through our collaboration with OneID, businesses and consumers are now experiencing the benefits of this service.”

OneID CEO, Martin Wilson, commented: “We are delighted to be working with NatWest on its customer attribute sharing. As an organisation committed to making the world a safer place, OneID can digitally verify details for over 40 million UK citizens, protecting them from fraud and identity theft when online.

“Our partnership with NatWest will help businesses streamline their customer service and reduce costs, for example when registering new customers or setting up direct debit payments.”

NatWest indicated that in the months ahead it will be signing deals with more providers to bring its customer attribute sharing service to a wider range of use cases.

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