Hanley Economic Building Society has extended its residential mortgage offering for existing homeowners through the introduction of a fee-free two-year fixed rate home mover/remortgage special. The product comes wat a rate of 4.99% and is available up to 80% LTV. It includes a free valuation, no application or arrangement fees and £250 cashback upon mortgage completion. It has a minimum and maximum loan size of £30,000 and £1.25m respectively at 50% LTV, £1m at 60% LTV and £500,000 at 80% LTV.

MorganAsh has appointed customer experience (CX) and customer vulnerability specialist, James Edmonds, as a Consumer Duty consultant. He will work closely with MorganAsh’s senior team to support its customer vulnerability proposition and help more firms across different financial sectors to implement the MorganAsh Resilience System (MARS). Edmonds has operated in CX and strategy roles across financial services for nearly two decades, having worked as brands including L&G, RSA, More Than, JUST, James Hay and Nucleus. Alongside his own consultancy firm, Duty CX, he is commercial director at Investor in Customers.

The Cumberland Building Society has launched a new affordability calculator, designed to streamline the mortgage application process for brokers and enhance the efficiency of intermediary lending. The tool marks the advancement in the society’s digital offering, following the expansion of the lender’s mortgage intermediary proposition, strengthening its commitment to delivering user-friendly solutions for brokers. The calculator enables brokers to assess mortgage affordability for their clients without needing to contact The Cumberland directly, speeding up to the application process.

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