O’Neill Patient has launched the pilot of a new one-stop app that enables clients to progress conveyancing cases directly from a mobile device.
The conveyancing firm revealed that app users will be able to communicate with case managers directly and perform a wide range of tasks in the app, as well as upload relevant documents.
O’Neill Patient suggested this will speed up the conveyancing process by reducing normal industry turnaround times from around two weeks to as little as fifteen minutes. Forms can then be signed and submitted in the app, eliminating the need for them to be sent back and forth, to cut down the additional work normally required.
During the pilot, the app will be available to private clients, initially for remortgage cases only. The firm revealed this will be extended to sale and purchases in the coming weeks, while the full functionality will be rolled out to the introducer market later in the year.
“A new generation of homeowners is increasingly looking for technology-driven solutions to meet their needs,” commented O’Neill Patient CEO, Andy Scaife.
“Our mission at O’Neill Patient is to sweep away the arcane processes traditionally associated with conveyancing, and to replace them with a modern, fast, customer-friendly approach which puts convenience and ease of use at the heart of the process.
“People don’t want to spend precious time filling in long and complex forms. By putting the whole process in an app, we are responding directly to the needs of today’s consumers.”
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