Paradigm Protect, the directly authorised protection proposition part of Paradigm Mortgage Services, has added a new general insurance (GI) test to its CPD academy test zone.

In conjunction with GI software platform, Source Insurance, Paradigm has developed the GI product test to allow advisers and all staff to demonstrate their knowledge in this area.

With the new Consumer Duty rules due to come into force at the end of July, Paradigm and Source Insurance suggested that the new test will help firms currently working on delivering their implementation plans.

Paradigm said that the Financial Conduct Authority’s Consumer Duty regulation will inevitably drive the need for advisers to demonstrate adequate GI product knowledge and the requirement to conduct regular client reviews at renewal to ensure the product is fit for purpose on an ongoing basis.

To help individuals prepare for the test, a range of GI-related learning material and resources has been made available via the Paradigm CPD Academy and Source Insurance’s own learning lab.

“Consumer Duty is all about delivering positive outcomes for clients and we know many firms are currently reviewing how they do this and crucially, how they evidence this,” director of protection at Paradigm, Mike Allison.

“Firms will be looking at what levels of knowledge and understanding staff need to achieve to meet these responsibilities, and how they can best demonstrate their ongoing commitment to learning.

“This is why, in conjunction with Source Insurance, we have developed a specific GI product area test that will help all staff learn about GI, and importantly be able to show a strong level of knowledge and expertise in this area.

“Our test zone covers this specific test but is also part of our wider academy which has a wealth of resources and literature to help advisers continue learning, developing their sales techniques, as well as reaching and maintaining their CPD hours under the IDD rules. We believe the academy is more important than ever and would urge all advisers and their wider staff to register for free, in order to help them in this crucial area.”

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