The Deposit Protection Service (The DPS) and safeagent have launched a new free, online course for landlords.

The DPS has also issued separate guidance for tenants, agents and landlords on managing the tenancy process during the COVID-19 pandemic.

As a result of recent restrictions on movement owing to coronavirus, The DPS said it has increased its focus on offering online resources in order to be able to continue to share information and guidance. 

The new interactive e-module, Starting a residential tenancy, was produced in partnership with the not-for-profit letting agent accreditation scheme, safeagent, and covers tenancies in normal circumstances.

The DPS stated the module covers tenancy agreements, receiving and protecting deposits, check-in and check-out inventories, what makes a good tenancy agreement, types of deposits and information that landlords must by law supply to tenants.

The DPS managing director, Matt Trevett, commented: “Our latest online module with safeagent provides detailed information on the best way to initiate a successful tenancy.

“It’s vital that the industry keeps working together to share knowledge and support each other during these difficult times, so we’re pleased to be able to continue to engage with landlords and letting agents on tenancy best practice now that the Government has eased restrictions on moving house for renters.”

safeagent CEO, Isobel Thomson, added: ”Our e-learning modules in collaboration with The DPS enable lettings agents to ensure that they are meeting their responsibilities to tenants and creating the optimal start to a tenancy.”

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