Twenty7Tec has announced a strategic partnership with augmented intelligence virtual assistant, Meet Parker, which will now be integrated into the CloudTwenty7 platform.

The move will see mortgage technology provider and Meet Parker collaborate to build and deploy the Meet Parker virtual assistant at various different of the mortgage process.

Meet Parker, a customisable virtual assistant, aims to streamline the mortgage process by connecting customers, advisers and lenders and can be deployed in any mortgage business to field initial customer queries before connecting the customer with an adviser, or an adviser with a lender.

Furthermore, Meet Parker can be used by lenders to field queries from advisers on areas such as eligibility and criteria, before putting an adviser in touch with a member of the lenders sales support team.

Twenty7Tec sales director, Phil Bailey, commented: “Following extensive research into augmented intelligence chatbots, we have formed a strong view that deep integration of this form of technology with platforms like CloudTwenty7 can deliver huge benefits to all participants in the value chain.”

“Meet Parker can help advisers nurture new business opportunities from current and new clients, as well as supporting lenders in managing inbound queries from advisers on lending policy and criteria.”

Meet Parker founder, Freddie Savundra, added: “Our goal is to develop technology which is practical and enhances the mortgage process, we don’t want to be another tech product. We’re thrilled to announce this partnership and we are looking forward to deploying Parker with the team across CloudTwenty7.”

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