Yorkshire Building Society (YBS) has announced the appointment of Jeremy Duncombe as managing director of its intermediary brand, Accord Mortgages, from 1 January 2021.

Duncombe, who is currently deputy chair of the Intermediary Mortgage Lenders Association (IMLA), has over 20 years’ experience in the financial services industry, having spent the last three years at Accord.

The role will also see Duncombe lead mortgage distribution at YBS in order to develop a strengthened and consistent market proposition for the direct and intermediary brands, reporting to David Morris, chief commercial officer at YBS.

The move follows the announcement of the retirement of YBS chief customer officer and current Accord managing director, Charles Canning, who is set to retire in February 2021 after 33 years at the society.

Duncombe commented: “I am delighted to be leading Accord into its next chapter, further enhancing the broker experience and adding value to the intermediary market, and I’d like to add my congratulations and best wishes to Charles, and thank him for his fantastic support.

“We have ambitious plans to take Accord to the next level in 2021 and to be able to combine this with boosting customer experience across mortgage distribution is truly exciting. We have the opportunity to develop a much stronger and focused offering right across the market, which will only serve to benefit our customers.”

Canning added: “I have had an amazing career at YBS and it has been a pleasure to lead teams across the society and at Accord. I have always been particularly passionate about enhancing the customer journey and experience, and I am confident that our future set up is the right way to maintain and increase that focus.”

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