13,000 mortgage holders reduce payments under Charter rules

Around 13,000 mortgages saw a reduction in monthly payments in November and December, due to a temporary switch to interest-only or a term extension.

This is according to new data released by the Financial Conduct Authority (FCA), which also showed that around 232,000 mortgages locked into a new deal up to six months ahead of maturity at the end of last year.

Introduced in June 2023, the Government’s Mortgage Charter contains commitments over and above FCA requirements made by mortgage lenders. There are 49 signatories, representing around 90% of the mortgage market, with commitments including allowing customers to lock in a new deal up to six months ahead of the end of a fixed rate deal.

Other commitments include not forcing a borrower to leave their home without their consent, unless in exceptional circumstances, in less than a year from their first missed payment. Under the rules, customers up to date with their payments are also permitted to switch to interest-only payments for six months or extend their mortgage term with the option to revert to their original term within six months.

The FCA has today published data for November and December 2025, which showed that around 48,000 mortgages locked into a new deal up to six months before maturity, before subsequently locking into an alternative deal.

Around 214,000 mortgages have temporarily reduced monthly payments via these FCA rules.

Between July 2023 and December 2025, the monthly payments on around 311,000 mortgages were reduced as people switched to temporarily paying interest-only or extended their mortgage term. This equates to 3.5% of regulated mortgage contracts.

The FCA data also showed that just 1,584 term extensions were reversed, which the regulator said could indicate that borrowers seeking a temporary reduction in their payments are more likely to opt for an interest-only period.



Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


Mortgage Advice Bureau and AI in the mortgage sector
Chief executive officer at Mortgage Advice Bureau, Peter Brodnicki, and founder and managing director at Heron Financial, Matt Coulson, joined content editor Dan McGrath to discuss how Mortgage Advice Bureau is using artificial intelligence to make advancements in the mortgage industry, the limitations of this technology and what 2026 will hold for the market

Perenna and the long-term fixed mortgage market
Content editor, Dan McGrath, spoke to head of product, proposition and distribution at Perenna, John Davison, to explore the long-term fixed mortgage market, the role that Perenna plays in this sector and the impact of the recent Autumn Budget

NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

Advertisement