Barclays has launched a new residential application system for intermediaries, with early adopters completing cases in an average of 15 minutes.

Built around broker needs, the bank said that the new system is “much simpler and faster” than the platform it replaces.

Benefits for brokers include a more streamlined application journey where information flows seamlessly, meaning no rekeying, less friction and a reduced admin requirement. Application times have also been reduced by up to two thirds, which speeds up the offer process.

The lender has focused improvements across three stages of the application process. This includes a redesigned affordability calculator, which includes more streamlined questions and a modern interface.

Other improvements include the creation of an agreement in principle and a rebuilt application journey that has less question and improved document uploads.

Head of intermediaries at Barclays, Roland McCormack, said: "We have listened, we have heard, and we have acted. Our new application system has been shaped by extensive broker feedback and is designed to specifically address their needs, bringing wholesale improvements in key areas.

"The launch of this system is an important milestone in our broader transformation journey, having recently undergone an organisational restructure to place greater focus on supporting our intermediary partners, and a demonstration of our long-term commitment to this vital group."

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