Monzo losses up 54% in the last 12 months

Monzo’s latest annual report revealed that losses rose to £47.2 million, up 54 per cent on the previous year, as the chief executive admitted there was “still plenty of work to do” to achieve profitability.

The financial accounts for the UK’s second most valuable FinTech showed that the loss after tax was up from £30.4 million in 2018.

The report confirmed that Monzo had passed the milestone of two million customer accounts and stated a long term goal of gaining more than one billion customers.

It also showed that the challenger bank launched a hiring spree last year, with 413 new employees appointed across three offices, taking total head count to 437 (up from 183 in 2018), and driving the firm’s people costs to £25.7 million, up from £9.2 million in 2018.

Customer deposits increased to £461. 8 million, up by £390.5 million from £71.2 million in 2018.

Operating costs were up from £25.4 million to £33.4 million, which the company said reflected the cost savings from running the current account on their own proprietary technology, compared with the previous prepaid scheme.

The challenger bank also raised more than £200 million of additional capital in the last 12 months, from investors and crowdfunding raises, with a recent round of investment led by US tech backer Y Combinator valuing the company at $2 billion.

The digital bank announced plans to launch its app based services in the US earlier this month.

Tom Blomfield, Monzo’s founder and chief executive, said the pace of change in the last year had been “staggering”.

He highlighted the company’s achievement in reaching £40 million of annual run-rate revenue, but admitted that there was “still plenty of work to do to get to profitability”.

Blomfield indicated that the core of the bank’s growth strategy would be to encourage users to deposit a monthly salary - defined as at least £1,000 a month-into their Monzo account - which currently accounts for 30 per cent of customers, up from 13 per cent a year ago.

“Hitting short-term financial metrics is important, but value is created over the long-term,” Blomfield said. “We’re gaining customers faster than any other UK bank, at a cost that’s an order of magnitude cheaper - our total cost to run an account is also an order of magnitude cheaper than High Street banks.”

He added: “We still need to make more revenue to become profitable as a business, but we’re showing good progress on that front.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


Helping the credit challenged get mortgage ready
A rising number of borrowers are finding it harder to access mortgages due to being credit challenged - whether that’s from historic debts, a county court judgment, or having little to no credit history.

In the latest episode of the Mortgage Insider podcast, Phil Spencer is joined by Eloise Hall, Head of National Accounts at Kensington Mortgages, and Alastair Douglas, CEO of TotallyMoney.

Air and the role of later-life lending
Content editor at MoneyAge, Dan McGrath, spoke to the chief executive officer at Air, Will Hale, about the later-life lending industry, the importance of tailored advice and how technology and obligations have shaped the sector.


Inside the world of high net worth lending
The mortgage market continues to evolve, and so too does the answer to the question: what is a high net worth individual in today’s market? In this episode of the Mortgage Insider podcast, host Phil Spencer is joined by Stephen Moroukian, Head of Product and Proposition for Real Estate Financing at Barclays Private Bank, and Islay Robinson, founder and CEO of Enness Global. Together, they explore what brokers really need to know when supporting high net worth individuals.

The future of the bridging industry and the Autumn Budget
MoneyAge content editor, Dan McGrath, is joined by head of marketing at Black & White Bridging, Matt Horton, to discuss the bridging industry, the impact of the Autumn Budget and what the future holds for the sector.