Four in five advisers going beyond ‘money matters’ in fact find

Around four out of five (78%) financial advisers are now asking their retirement clients in the fact find stage about what gives them “meaning, purpose and happiness”, according to research from Aegon.

The research showed the ability to maintain living standards in retirement is the top client aspiration, with four in ten (39%) advisers suggesting this was the hope for the majority of their clients.

Aegon suggested that discussions that go beyond “money matters” can be seen as a useful way of understanding a client’s hopes and fears in retirement, and can be used to support their broader financial wellbeing.

According to the research, which quizzed 212 financial advisers, more than 99% of respondents said their clients are concerned about their health or that of loved ones. Alongside this were fears around the ability to pay for potential long-term care costs in later life.

Aegon pensions director, Steven Cameron, said that the research points to an “increasing focus” on broader financial wellbeing.

“Advisers are going beyond their valuable role in recommending products and investments to optimise portfolios, towards a more holistic approach that offers coaching on life after work,” Cameron said.

“Through open discussions during the fact find, advisers can gather a fuller picture of a client’s wider life goals and priorities to help finance aspirations and mitigate fears in retirement. Clients not only benefit from advice to support their financial future but also have someone to help them identify what gives them joy and purpose.”

Cameron also suggested that Aegon’s research highlights that the aspiration to maintain living standards in retirement is the “primary objective” for the majority of advised clients.

He added: “To truly deliver on this, people often need help from their adviser to picture their future lives. To make this goal attainable, individuals should look for ways to plan well ahead to ensure they are on track and have the best investment approach to meet this objective.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The role of the bridging market and technology usage in the industry
Content editor, Dan McGrath, sat down with chief operating officer at Black & White Bridging, Damien Druce, and head of development finance at Empire Global Finance, Pete Williams, to explore the role of the bridging sector, the role of AI across the industry and how the property market has fared in the Labour Government’s first year in office.


Does the North-South divide still exist in the UK housing market?
What do the most expensive parts of the country reveal about shifting demand? And why is the Manchester housing market now outperforming many southern counterparts?



In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance, to explore how regional trends are redefining the UK housing, mortgage and buy-to-let markets.

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.