Sesame Bankhall Group has announced it is partnering with Care first to offer advisers free access to health and wellbeing support during the Covid-19 pandemic.

The new service for Sesame members is being funded by the network, which revealed it would be available for free, for 24 hours a day and seven days a week, and by either phone or online.

Care first is an independent provider of employee support services, and offers confidential online support along with access to its team of professionally qualified counsellors and information specialists.
 
The new support package is the latest addition to Sesame’s Covid-19 Adviser Support Hub, which launched in March to provide advisers with a wide range of practical information and tools, helping firms to trade safely and look after their staff and customers through the coronavirus crisis.
 
Sesame managing director, Richard Howells, said: “Our team is already assisting firms in a multitude of ways through this unprecedented and difficult period, however working in partnership with the specialists at Care first, we saw an opportunity to take our health and wellbeing support a step further.

“With more advisers now working remotely, possibly for the first time, it’s posing challenges for how business owners look after their staff and ensure they maintain a healthy work and life balance. This is of paramount importance to ensure that advisers are well placed to look after themselves, their clients and continue to trade safely through this time of uncertainty.

“That’s why Sesame is pleased to be funding the cost of an assistance programme through Care first, which is enabling advisory firms to access an extensive range of confidential information and expertise, free of charge, to assist with anything that’s troubling them.

“Providing access to specialist health and wellbeing support is another example of how we are using our group’s scale and reach in the market to assist small advisory firms.”
 
Care first commercial partnerships manager, Tristan Rigby, added: “At times of such uncertainty due to the developing Covid-19 pandemic, Care first understands first-hand how this situation may be making people feel very anxious; not just around emotional issues like feeling overwhelmed, or particularly worried about their own wellbeing, or concerns over their loved ones, but also regarding practical elements of our usual lifestyle which may be affected by these circumstances.

“Care first are delighted to begin our partnership with Sesame and support their members. It’s important more than ever to be able to provide a service that is available to everyone, however they work, and we believe our service will deliver this to Sesame.”

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