Card payments now account for four in every five pounds spent

Debit and credit card transactions made up more than four in every five pounds spent in 2020, according to new data published by the British Retail Consortium (BRC).

The figure sat at 81% of payments made, having risen from 78% in 2019.

As a result of a digital shift during the pandemic, cash use now accounts for just 15% of total spending in retail, a figure down from 20% in 2019, though it still accounts for 30% of individual transactions.

The BRC suggested an “overwhelming” trend towards card payments in recent years has meant retailers incurred costs of more than £1bn just to accept these payments from customers in 2020. Debit cards, which accounted for over half of all transactions (54%) for the first time, have seen transaction fees rise by 22%, to 7.2p per transaction.

Amid a backdrop of mounting costs from the pandemic, Brexit, global supply chain disruption and rising commodity prices, the BRC warned that excessive card fees could add further cost pressures to retailers.

BRC payments policy adviser, Andrew Cregan, said: “The pandemic has accelerated the trend towards card payments, with more than four in every five pounds spent in retail now made with credit or debit cards.

“Basket sizes also rose, as customers made bigger, but fewer purchases. While cash use has declined in importance, it remains vital for many people who do not have access to other payment methods.

“Despite the general movement to card payments, retailers are being punished through the soaring cost of accepting such payments. Parliament needs to urgently intervene in this anti-competitive behaviour by regulating card scheme fees and abolishing interchange fees, both of which ultimately hurt consumers. Card firms are abusing their dominant market position, and this must come to an end.”

    Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


The future of the bridging industry and the Autumn Budget
MoneyAge content editor, Dan McGrath, is joined by head of marketing at Black & White Bridging, Matt Horton, to discuss the bridging industry, the impact of the Autumn Budget and what the future holds for the sector.


The UK housing market in 2024
The performance of the UK housing market in 2024 has largely exceeded many people's expectations, although challenges remain for first-time buyers due to house prices increasing and a testing rental market for many. Regional disparities, such as the North-South divide, also continue to influence housing accessibility and affordability for many buyers in pockets of the country.

Intergenerational lending
MoneyAge News Editor, Michael Griffiths, hosts Family Building Society BDMs, Amar Mashru and Arif Kara, to discuss intergenerational lending and explore ways that buyers can use family income to help increase their borrowing capacity when applying for a mortgage