Software provider, iPipeline, has announced a long-term partnership with mutual income protection insurer, Cirencester Friendly.

The partnership will see iPipeline’s SSG Digital platform replace Cirencester Friendly’s existing protection IT platform.

SSG Digital is a component-based end-to-end platform which will allow Cirencester to build a phased delivery plan for its new system – starting with agency and commission management, together with underwriting and new business modules.

iPipeline suggested that Cirencester will now have the infrastructure and capability to meet the changing needs and demands of both advisers and their members.

“Cirencester understands just how central their digital capability is to their ongoing success,” commented UK group managing director at iPipeline, Ian Teague.

“SSG Digital is a flexible ‘componentised’ platform which enables providers to drive and manage their business without the usual tech constraints. At the heart of the platform, its new business and underwriting modules allow our partners to build the products they want and manage their philosophy in real-time, as the recent impact of COVID-19 highlighted just how crucial this power can be.”

Cirencester Friendly commercial director, David Macgregor, added: “The society has established an excellent reputation in the protection market by providing quality products and an excellent claims history, backed by personalised service.

“The introduction of on-line underwriting via SSG Digital will provide the opportunity for more applicants to obtain income protection cover in a shorter time frame. The digital transformation program supported by iPipeline will enable us to further enhance the levels of service to advisers and our members.”

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