Mortgage Magic has launched a new mobile app that provides a private portal between its broker subscribers and their mortgage customers.

The mortgage management platform confirmed the app will work as a two-way communication facility, providing case updates and enabling customers to complete online applications. Customers will also be able to upload supporting documentation at any time.

Mortgage Magic suggested that subscribing brokers will be able to encourage “greater post-mortgage two-way communication” as well as use it as a vehicle to keep customers up to date with new developments, or remind them about insurance renewals and when discounted and fixed rates are due to end.

“Introducing this app gives our subscribers yet another enhancement to help simplify the mortgage application process, while at the same time building communication capabilities with customers during, and just as importantly, after the initial mortgage service transaction has been completed,” commented Mortgage Magic CEO, Tanjir Sugar.

“Our proposition continues to evolve, and the new app is just one more example of our ability to tailor our technology to meet the needs of today’s intermediary market. There are a lot more enhancements to come from Mortgage Magic this year.”

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