One in four people in UK have never checked credit score

CredAbility App has warned that people’s lack of financial knowledge is not only damaging their access to credit but also impacting the financial choices open to them, after it found that more than a quarter (26%) of the UK had never checked their credit score.

Research by the group, which polled 2,000 people across the UK, also revealed that 49% of the UK don’t know their credit score, with around 13% admitting that they need help understanding the point of a credit score.

CredAbility App, which enables people across the UK improve their credit scores every month alongside access to a free weekly credit report, suggested that those over the age of 65, were more than twice as likely than Gen Z to have never checked their credit score.

Credit score expert at CredAbility App, Lexi Burgess, said that the findings revealed how “the UK is lacking financial knowledge”.

Burgess added: “Research from the TUC has warned of a ticking debt timebomb, with the average household expected to owe £17,200 in two years –and people can make huge positive changes to their finances by being aware of what a good credit score is and what is needed to maintain a healthy credit score.

“A high credit score will enable lower interest rates on credit cards and loans whilst giving you access to a wider range of financial products. What is very worrying is the lack of awareness about credit scores and its impact on every household's finances. Whether people understand it or see the point of a credit score is irrelevant – we all have one and are financially judged by it.”



Share Story:

Recent Stories


FREE E-NEWS SIGN UP

Subscribe to our newsletter to receive breaking news and other industry announcements by email.

  Please tick here to confirm you are happy to receive third party promotions from carefully selected partners.


AI, finfluencers and the future of broking
The mortgage industry is evolving faster than ever. In this MoneyAge video, we examine the opportunities and challenges redefining the broker landscape, from AI-powered lending and changing customer expectations to housing affordability, property supply and the rise of financial influencers. Our guest from Chorley Building Society shares practical insights on what brokers need to do to stay relevant and thrive in a rapidly changing market.

Perenna and the long-term fixed mortgage market
Content editor, Dan McGrath, spoke to head of product, proposition and distribution at Perenna, John Davison, to explore the long-term fixed mortgage market, the role that Perenna plays in this sector and the impact of the recent Autumn Budget

NEW BUILD IN FOCUS - NEW EPISODE OF THE MORTGAGE INSIDER PODCAST, OUT NOW
Figures from the National House-Building Council saw Q1 2025 register a 36% increase in new homes built across the UK compared with the same period last year, representing a striking development for the first-time buyer market. But with the higher cost of building, ongoing planning challenges and new and changing regulations, how sustainable is this growth? And what does it mean for brokers?

The new episode of The Mortgage Insider podcast, out now
Regional housing markets now matter more than ever. While London and the Southeast still tend to dominate the headlines from a house price and affordability perspective, much of the growth in rental yields and buyer demand is coming from other parts of the UK.

In this episode of the Barclays Mortgage Insider Podcast, host Phil Spencer is joined by Lucian Cook, Head of Research at Savills, and Ross Jones, founder of Home Financial and Evolve Commercial Finance.