Pivotal has completed the acquisition of mortgage technology and data solutions provider, LendingScore, for an undisclosed amount.

The mortgage and protection advice provider said the transaction “marks a defining moment”, as it aims to set in motion new agentic AI architecture.

LendingScore’s AI-powered solutions include an end-to-end mortgage CRM, a specialist sourcing engine, a modular CRM live across several Pivotal firms in readiness for agentic AI natural language interaction, an AI lead qualification solution integrated with Google Gemini AI, and OpenStatements, which delivers automated income verification and fraud risk reduction.

Pivotal, which is backed by LSL Property Services and Pollen Street Capital, said the acquisition will accelerate its technology roadmap by adding a foundation from which it plans to build out the group’s capabilities.

Central to this will be the creation of Pivotal Innovations Lab, Pivotal’s newly formed technology entity to power specialist teams serving client needs across residential, buy-to-let, bridging, secondary lending, business finance, protection and general insurance.

Group CEO of Pivotal, Mayank Prakash CBE, said: “AI technology and data are key parts of our broader growth strategy. This addition positions us to become the go-to trusted advisers for mortgage, protection and home insurance across the UK.”

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