Sesame Bankhall Group (SBG) has announced the launch of a new support hub to help advisers support their customers through the coronavirus pandemic.

The hub will provides advisers with a range of practical information and tools, based on expert knowledge and guidance from across the financial services industry.

SBG suggested it has been designed to help support members of Sesame Network, PMS Mortgage Club and Bankhall, along with the wider financial services community.

SBG executive chairman, John Cowan, commented: “The coronavirus pandemic is an economic and social crisis beyond the scale any of us has witnessed in our lifetime. As a profession we need to work together in these unprecedented times and rise to the challenge in front of us.

“SBG is committed to championing the role of the adviser and helping firms to assist their clients, as our profession assesses the gravity of what’s emerging as a result of Covid-19. Our new hub will give advisers the key updates, practical tools and resources they need – all in one place. It will help firms to stay safe and stay in touch with their clients through this challenging time.”

The hub will also include a rolling Q&A to ensure that advisers have the opportunity to get answers, and SBG suggested this will give firms a single source of information to visit and return to on a regular basis.
 
Furthermore, the hub will also provide links to other organisations offering useful information and resources that advisers can access to help them through the crisis.
 
“Drawing on our in-house expertise, along with input from across the financial services industry and beyond, we will help advisory firms to protect the wellbeing of themselves, their staff and their customers,” Cowan added.

“Nobody can predict how this pandemic will play out or indeed how long it will last. However, with events unfolding on a daily basis it’s important for us to provide clarity on the issues that matter. Our new hub is part of our group’s commitment to support financial advisers and help them to get through this crisis.”

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