Two-thirds of pensioner homeowners failing to claim full benefits entitlement

Two-thirds of pensioner homeowners are failing to claim their full benefits entitlement, according to new research from Just Group.

The results of Just Group’s tenth annual State Benefits Survey indicated that of pensioner homeowners entitled to receive benefits, 46% were failing to claim anything – each missing out on an average £1,423 a year per household, the highest figure for six years.

A further two in ten homeowners in receipt of their state pension were found to be receiving less than their full entitlement to State Benefits – this group missing out on an average £2,102 per year.

Group communications director at Just Group, Stephen Lowe, commented: “Our survey once again shows that meaningful sums of money that would make a huge difference to people’s lives are not being claimed.

“The low level of take-up for some of the key benefits raises serious questions about the support being given to help people navigate the complexities of the benefits system.”

The research from Just Group was based on in-depth fact-finding interviews with clients seeking advice on equity release during 2019.

Lowe suggested that one of the first tasks of the adviser should be to check a customer’s entitlement benefits.

He added: “The highest amount being missed was £13,660 a year extra income due to a customer in Suffolk who was already receiving help with Council Tax but missing other key benefits.

“Another customer in Dorset who was failing to claim any benefit was entitled to £9,195 a year income. Overall, more than half of those missing out on some or all benefits were entitled to at least £1,000 a year or more.”

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